Customer Service & Front Office (m/f/d)

  • Hamburg
  • Permanent
  • Full-time

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Aurubis – metallurgy is our passion. We are a leading global multi-metal company and one of the largest copper recyclers worldwide. We process complex metal concentrates, scrap metals, and metal-bearing recycling materials into metals of the highest purity. These metals serve as the basis for key megatrends such as digitalization, renewable energies, e-mobility, and urbanization. Aurubis has about 7,100 employees, production sites in Europe and the US, and an extensive worldwide distribution system. Join our team and promote progress together with us!

Within our Commercial Department in Hamburg, we are looking for you as a new member for the team

Customer Service & Front Office (m/f/d)

Your Tasks

  • You are responsible for the administration of sales and purchase contracts including contract creation, data maintenance in SAP, planning of deliveries, preparation of shipping documents, writing, and checking invoices.
  • Handling price fixations, monitoring payments, coordination of intercompany shipments and support of the monthly closing process are also part of your responsibilities as well as
  • Your active contribution to credit and claim management and business partner related due diligence processes.
  • You support sales and purchase managers in their negotiations and will conclude contracts yourself as well.
  • You support the department management in organizational tasks.
  • Strong interaction with several functions within our organization as well as external business partners with a global footprint are a key part of your day-to-day work.

Your Profile

  • You successfully completed a college/university degree or equivalent.
  • Fluent language skills in English and preferably in German are mandatory.
  • You are open-minded and have good communication skills verbally as well as in writing.
  • You are practiced in using MS Office applications, especially Excel; SAP experience is welcome.
  • You have strong analytical, organizational, and self-management skills.
  • A structured, independent and reliable way of working characterizes you – also in times of high workload and time pressure.
  • You are versatile, flexible, and ready to proactively shape the team’s days-to-day operations.
  • Your mindset is outcome-oriented, and you see challenges as a potential to grow and learn.

We Offer

  • Contribute your skills, experience, and creativity to an exciting industrial company.
  • We provide you with a great deal of leeway to shape your work and a high degree of individual responsibility.
  • We communicate on an equal footing with our colleagues and develop innovative solutions together in an international environment.
  • Take advantage of development opportunities, flexible working hours, attractive compensation, and extensive social benefits.


Then we look forward to receiving your informative application documents with your salary expectations and earliest possible starting date via online application only.

Aurubis AG
Hovestraße 50
20539 Hamburg

What does Aurubis stand for? Take a look here!

Aurubis is an Equal Opportunity Employer. Employment decisions are made without regard to national or ethnic origin, color, religion, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.